Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Laboratory

Our laboratory performs over 100 different types of tests. Whether you have a referral from an on-base or off-base provider, all requests must include patient’s name, requesting provider’s address, signature, and mailing address. Some laboratory tests require special instructions (such as fasting for 10 to 12 hours). Your health care provider will direct you to the laboratory reception desk if instructions are necessary. Depending on the test and time of draw, results are reported to your health care provider by 8 a.m. the following duty day; tests that are performed infrequently or that have special testing requirements may take longer to complete. Certain tests must be submitted to reference laboratories and can take up to several weeks for results. Our laboratory staff will tell you if this is the case. If your health care provider is located off-base and your lab work is performed at the 22nd Medical Group, please call the laboratory or inquire about result reporting during specimen collection. Only your medical provider or registered nurse will discuss test results with you.

Contact Us

Phone

316-759-5036

Hours

Monday - Friday
7:30 a.m. to 4:30 p.m.
Closed for training every Thursday until 8:30 a.m.; clinical operations resume at that time

Location

57950 Leavenworth St., Building 250
McConnell AFB, KS 67221

Don’t forget to keep your family’s information up to date in DEERS!