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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What are the Pharmacy hours?
How do I activate a refill on a pre-existing medication?
How can I activate a new prescription or how does my doctor send in a new prescription?
What medications are on your formulary?
What if I have additional questions?

Is marital therapy covered by TRICARE? or, How can I get a referral for off-base marital counseling?
Why do I have to schedule an appointment in the Mental Health Clinic if I request off-base counseling?
How do I get a referral for my child to see a counselor or psychiatrist off-base?
There are limited treatment facilities in Kansas for children. Does TRICARE cover out of state residential treatment for children?
I started seeing a counselor through Military One Source and I have completed my 12 free sessions through MOS. Can I still see that counselor if we agree that I could benefit from additional counseling sessions? What if the provider is not in the TRI
Does TRICARE cover court-ordered evaluations (e.g., parenting evaluation for child custody)?

Don’t forget to keep your family’s information up to date in DEERS!