Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

TRICARE Operations and Patient Administration

We provide the following services: referral management; beneficiary counseling and assistance; patient travel; and medical records.

Contact Us

Phone

Main: 316-759-5097
Other: 316-759-5944

Hours

Monday - Friday, 7:30 a.m. to 4:30 p.m.
Every Thursday starting Aug. 1, 2024, the 22nd Medical Group will be closed from 7-8:30 a.m. Clinical operations will resume at 8:30 a.m.

Location 

Building 250
Don’t forget to keep your family’s information up to date in DEERS!